The AI that talks to your customers, so you don't have to.
Shopranch answers questions, takes orders and books appointments on WhatsApp — instantly, around the clock, in your customers' own language.
No credit card needed to try it. Cancel anytime.
Riya Boutique
Online — replies instantly
Everything your shop needs to sell on chat
One assistant, configured for your business — no coding, no bot-building.
Orders, placed right in chat
Customers browse, ask questions and place orders without ever leaving WhatsApp — stock is checked and updated automatically.
Order #A2B9K7
ConfirmedAppointments & bookings
The assistant checks your business hours and books appointments directly, with reschedule and cancellation handled in chat.
Appointment #7F3Q
ConfirmedHaircut & styling
Sat, 27 Jul · 4:00 PM
Answers from your own FAQs
Upload your policies, menus or catalogs — the assistant answers from your real content, not generic guesses.
“Can I return this after 10 days?”
Yes — returns are accepted within 15 days with the receipt. 👍
Human takeover, anytime
Jump into any conversation from your dashboard and reply yourself — the assistant pauses until you hand it back.
Voice notes & multiple languages
Customers can send a voice note in Hindi or English — Shopranch understands and replies in kind (Pro plans and above).
Native WhatsApp catalog & cart
Customers browse a real product catalog and build a cart right inside WhatsApp — no separate app, no website redirect.
Cotton Saree
₹1,299
Silk Dupatta
₹899
Turn conversations into growth
Shopranch doesn't just answer chats — it brings customers back, keeps them updated, and shows you exactly how the business is doing, without you lifting a finger.
Broadcast campaigns that reach the right customers
Filter your audience — everyone, people who bought a specific product, haven't ordered in a while, or carry a label you set — then send an approved WhatsApp template instantly or on a schedule.
Diwali sale reminder
Sent342
Sent
338
Delivered
301
Read
₹28,400
Revenue
Follow-ups that send themselves
Order shipped? Appointment confirmed? A customer gone quiet for 30 minutes? Shopranch sends the right template automatically, with their own order or booking details filled in — set it up once, it runs forever.
Order → Shipped
Appointment → Confirmed
Customer inactive 30m
Advanced analytics — see your business at a glance
Revenue and order trends, top-selling products, repeat vs. one-time customers, AI handoff rate, busiest days. A live dashboard on every plan, with a full Excel export on Pro and Pro+ — no spreadsheets to build yourself.
1,284
Orders
612
Appointments
₹4.2L
Revenue
6%
AI handoff rate
Team & permissions
Invite staff with page-level access — orders, chats, appointments, whatever they need, nothing they don't.
Custom labels
Colour-coded tags on chats, orders, appointments, customers and products to stay organised as you grow.
Template management
Create and submit official WhatsApp message templates for approval, right from your dashboard.
Support tickets (Pro+ and above)
Complaints raised in chat become trackable tickets your team can assign and resolve, instead of always tying up a live conversation.
Live in minutes, not weeks
Connect your WhatsApp number
Link your WhatsApp Business account in a few clicks — no separate app, no new number needed.
Set up your assistant
Add your hours, products, FAQs and policies. Choose what the assistant is allowed to do — orders, bookings, or both.
Let Shopranch handle the chats
Customers message you like always. Shopranch replies instantly, 24/7 — you stay in control from the dashboard.
Simple, transparent pricing
Every plan includes Shopranch's own AI-processing costs. WhatsApp itself is billed separately, directly to your business, by Meta — and under Meta's current pricing, everyday assistant conversations aren't charged at all.
Basic
For getting started on WhatsApp.
₹500/mo
- 2 users (owner + 1)
- Orders + up to 50 products
- ~300 AI conversations/month
- Text only (no voice/image)
- 30-day chat history
- 3 automation rules
- Email support
Pro
For growing shops that want analytics & voice.
₹2,000/mo
- Everything in Basic, plus:
- 4 users
- Up to 500 products
- ~1,500 AI conversations/month
- Voice notes understood
- Full analytics dashboard
- 6-month chat history
- 2 broadcast campaigns/month
- 8 automation rules
- Priority support
Pro+
For power users and busy shops.
₹5,000/mo
- Everything in Pro, plus:
- 14 users
- Up to 2,000 products
- ~3,500 AI conversations/month
- Voice, photo and video understanding
- 12-month history
- Advanced analytics + export
- Custom assistant persona/tone
- 10 broadcast campaigns/month
- 27 automation rules
- Support ticket management
Custom
For chains, franchises and high volume.
Contact us
- Unlimited users, products & outlets
- Volume pricing on conversations
- Custom integrations (POS/ERP)
- Dedicated support + SLA
Meta — WhatsApp's parent company — bills your business directly for use of the WhatsApp Business Platform, not Shopranch; you add your own payment method in your own Meta Business Manager after connecting. Under Meta's current pricing, everyday assistant replies (within 24 hours of a customer message) aren't billed at all — template messages sent by Campaigns or Automations outside that window may be, at rates Meta sets independently. See Third-party services & costs in our Terms for the full details.
What we're building next
Shopranch is under active development. Here's what's on our roadmap — no fixed dates, but it's where we're headed.
Online payments & prepaid orders
Send a secure payment link right in the chat and take prepaid orders — money settles directly into your own bank account.
Instagram DMs
The same assistant, answering your Instagram messages alongside WhatsApp.
POS / ERP integrations
Sync orders and stock with the tools you already use (Custom plan).
More Indian languages
Expanding beyond Hindi and English to more regional languages.
Ready to let Shopranch handle your customer chats?
Set up your assistant today — it's live on WhatsApp in minutes.
Get started free